Terms & Conditions

By using the Torch Trophy Trust website, you agree that you have read and agree the following clauses:

Prices where given are exclusive of VAT and do not include post and packing, if applicable.

Within this site you will find various goods, services and comment (hereafter referred to as “products”) promoted and offered freely or for sale. In relation to any “product” you accept and agree that:

a) We do not guarantee the accuracy or completeness of any of the information, sound, software and any other materials (in whatever form) and services made available to you from this site or any further information or results which may be derived from it except where we sell directly – see clause 3. We encourage you to make your own evaluation before relying upon any information contained on this site and before entering into any transaction with one of our third parties.

b) You acknowledge that we will not be responsible for any sites, goods or services offered or made available on the Internet provided by third parties.

c) This Agreement does not create any rights under the Contracts (Rights of Third Parties) Act 1999 which is enforceable by any person who is not a party to it but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

It is important that you understand the terms and conditions that relate to each “product”. These are classified under three headings:

1. Comment, free offers, and recommendations.

Where we give any information, that may be construed as advice, this is strictly on the basis that this is only intended as helpful guidance and informed comment. You must make your own decision based on your own circumstances and knowledge you have if what we say is useful to you. We can only make generalised comment as we can have no knowledge of you and your circumstances, nor do we seek in any way to make comment specific to any one person, firm or organisation unless consultation is formally arranged.

1.1 Where “products” are offered as free, you must make your own judgement on whether the free element is in fact paid for in a bundle price which contains free items. We do not hold ourselves responsible for such offers made by those other than ourselves.

1.2 Where we directly offer free “products”, we undertake that these items are free and not paid for by an all inclusive price. Where “products” are marked as free, your rights remain as if you paid for them.
2. Products and services we offer or recommend but do not sell directly ourselves:

Where we recommend or promote other people, firms or organisations, this is strictly on the basis that we have done this in good faith and have made reasonable efforts to assess that the recommended or promoted entity delivers good quality and value for money “products”.

2.1 We do not accept any liability or consequential liability for the consequences of any person taking, using, relying upon or suffering from any such “product”. We will follow up on your behalf any dissatisfaction you have with a “product” and will act to remove any recommendation where the recommended entity consistently fails to properly provide the product on the specification advertised and inferred.

2.2 If you do not find terms and conditions presented to you before or at the time you make a purchase, please advise us. This does not mean that we accept any liability and you must make your own judgement on whether you proceed with the purchase.

3. Products and services we sell directly – those you pay Torch Trophy Trust for:

Terms and conditions and service level agreements vary for “product” and specific details will be provided at the time of sale. Please ensure you read these.

3.1 Where the “product” relates to services by mobile networks and fixed line telcos, we do not supply such “products” directly. We can not be held responsible for the consequences of loss of service or failure of telecoms, internet and wireless network systems (service providers) or consequences of corporate failure of such providers.

3.2 Our terms and conditions relating to 3.1 are governed by the service level agreements and terms and conditions of those service providers. On request we can provide you with details of the service provider terms and conditions.

You can contact us in writing. Please address to:

Information Services
Torch Trophy Trust
4th Floor, Burwood House,
14-16 Caxton Street,
London, SW1H OQT

or by telephone and fax

Tel: 020 7976 3900 Fax: 020 7976 3901

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